Effective Date: 10 November 2025
Replaces previous version dated 3 March 2022
This Cookie Policy explains how Medtribe Ltd ("Medtribe", "we", "us", or "our") uses cookies and similar technologies on our website and platform (together, the "Services").
We use cookies to ensure the Services function properly, to improve user experience, and to understand how people use our platform.
This policy should be read alongside our Privacy Policy and Terms of Service.
Cookies are small text files placed on your device when you visit a website or use an online service.
They help recognise your device and remember certain information about your visit — such as login status or preferences.
We use:
Medtribe uses cookies and similar technologies to:
We do not use advertising or cross-site tracking cookies.
Essential for the Services to operate correctly — for example, for authentication, load balancing, and security.
These cannot be disabled, and consent is not required for their use.
Improve your experience by remembering preferences (e.g., display settings, filters, or session state).
You may disable these via your browser or consent settings, though some features may not function as intended.
Help us understand how users interact with Medtribe — such as which pages are visited, how long users stay, and where they encounter errors.
Data collected through analytics cookies is anonymised and aggregated.
We use this information to enhance our Services and user experience.
You can control or delete cookies through your browser settings at any time.
You can also adjust your cookie preferences through the Medtribe consent banner when you first visit the site.
Please note that disabling essential cookies may affect functionality or restrict access to certain areas of the platform.
When you visit Medtribe, you will see a cookie consent banner managed by our consent tool.
This allows you to:
Your consent settings are stored securely in compliance with UK GDPR, EU GDPR, and related data protection laws.
Some cookies may be placed by trusted third-party service providers acting on our behalf.
These may include providers supporting:
We work only with reputable providers who process data securely and in accordance with applicable data protection laws.
Where third-party processors transfer data outside the UK or EEA, appropriate safeguards — such as Standard Contractual Clauses (SCCs) or equivalent mechanisms — are applied to ensure continued compliance.
You can find a current list of our key sub-processors in our sub-processors list.
We may update this Cookie Policy periodically to reflect changes to our practices, technology, or legal requirements.
Updated versions will be posted on our website, and the "Last Updated" date will reflect the latest revision.
Where material changes occur, we may notify you through the platform or by email.
If you have questions about this Cookie Policy or your cookie preferences, please contact us:
Email: support@medtribe.com
We aim to acknowledge all correspondence within two working days.